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Document last updated on: 5/03/2023

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Software as a Service Cloud Practice Management

Special Note regarding User Guides

Operator Defaults

Overview

Operator Defaults provide a facility to customise work-flow to suit various modes of operation – e.g. Radiology work-flow or General Practice work-flow.

There are no restrictions imposed regarding the mode of operation.

SaaS Web and SaaS Desktop can be used for General Practice, Ancillary, Specialist, or Radiology.

If the Operator Defaults are changed, the work-flow will change to suit the modality.

Set Clinic

If you are a multi-clinic Practice - select from the Clinic drop-down list. Theses are configured by your System Administrator. For a single clinic - the clinic name will be selected.

Set Division

You may have one or more Divisions defined for each clinic. Theses are configured by your System Administrator. Only the Division assigned to each Clinic is available to select.

e.g. If you have two Clinics - one of them may be General Practice Only, and the other may be General Practice and Radiology.

Set Default Doctor

Set the default Billing Doctor. A Find Patient screen is displayed filtered on Practice Doctors.

Highlight the Practice Doctor and click Select.

Set Operating Mode

Set the default Billing Doctor. A Find Patient screen is displayed filtered on Practice Doctors.

Highlight the Practice Doctor and click Select.

The Operating Mode controls the work-flow for a number of functions.

Currently the selection here should be General Practice, Specialist, Radiology, or Allied Services.

As a example - if the Operating Mode is General Practice - then the work-flow for Patient Billing does not include selecting Referrals. In Specialist Mode - the Referrals screen is always shown.

For Medicare Billing (Medicare Online and Medicare Easyclaims) - the Operating Mode determines is we are submitting a GP claim or a Specialist claim.

Set Billing Mode

The Default Billing Mode determines how your invoices are processed.

Standard Billing is for private billing.

Medicare Online billing uses the Medicare Online channel.

Tyro Easyclaim uses the Tyro Easyclaim channel.

Tyro HealthPoint defaults to HealthPoint Ancillary billing.

Medicare Batch Mode should be selected only for specific batching procecures.

Set Ancillary Modality

The Ancillary Modality is effective only when processing HealthPoint claims (it can be set independently and you need only change e.g. - Tyro Easyclaim - to Tyro HealthPoint to swap between Easyclaim and HealthPoint).

The Ancillary Modality must be set when processing HealthPoint.

If you clinic processes multiple ancillary modalities - this can be changed dynamically in the HealthPoint billing screen.

Save Defaults

Click Save Defaults to save your setup. You will be returned to your Home Page.

A number of implementation scenarios are possible. In a multi-discipline clinic - there may be a Receptionist for General Practice and another for Specialists or Ancillary. In this case - each Receptionist will be setup for their respective functions.

In the case of a Receptionists handling all - the defaults can be quickly changed in the Defaults - or dynamically changed where required.