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Document last updated on: 25/01/2024

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Software as a Service Cloud Practice Management

Patient Claims - Batched Patient Vouchers - SAAS Desktop

Overview 

See Also
Note: This guide refers to SAAS Cloud Desktop procedures, but the procedures are identical with the  SAAS Web procedures.



Batched Patient Vouchers allows multiple patient invoices/vouchers to be included in a single online Medicare or Department of Veteran Affairs claim.

Batched Patient Vouchers must be for the same patient, same treating doctor, and must also be the same type of claim (eg. General Services or Specialist Services).

Find Patient

First - click on Find Patient to select the patient


Billing Type

Select the Billing Type from the Drop-Down list.

There are four Batch Claim Billing Types that can be created from patient vouchers.

  • Medicare Bulk Billing
  • Veteran Affairs
  • DVA Allied

and

  • Patient Claim


List and Select Vouchers

Click on List Vouchers

From the Voucher list - select each claim to include in the batch.


Now click on Continue. The list of vouchers included in the Medicare Batch Claim are listed.


Start Claim Process

Click on Start Claim Process


If this is a Patient Claim batch (Billing Type = Patient Claim) - then the Patient Claim Payment Instructions screen will be displayed.




in this example - we click on Refer Claim to Medicare Operator

The claim is then re-sent to Medicare as a Pended Claim

The Medicare Batch screen is then re-displayed with the result received from Medicare.


In this instance - the response is Patient Claim successfully Submitted. Pending Medicare Review